Privacy
Policy
1. Information We Collect
a. Information You Provide
Name, email, and contact details when you register, book a demo, or contact us.
Company information if you represent an organization.
Feedback or messages you send to us.
b. Automatically Collected Information
Device type, browser, IP address, pages visited, and usage patterns (via cookies and analytics tools).
Log data and session information used to monitor performance and security.
c. Event-Related Data
When you use Concorde to analyze events, we may process metadata such as speaker names, agendas, transcripts, and engagement metrics.
We never store sensitive content without your consent.
More Services
How We Use Your Information
We use the information we collect to provide and improve our event intelligence services. This includes personalizing your experience, communicating updates (only if you’ve opted in), responding to support requests, and analyzing how the platform is being used to enhance performance. We also ensure we meet all legal or compliance requirements in how we handle your data.
Data Security
Your data is protected with encryption, secure servers, and strict internal controls. Only authorized personnel have access to it. We take proactive steps to prevent loss, misuse, or unauthorized access.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember your preferences, and help us understand how users interact with our site. This helps us improve performance and user satisfaction. You can disable cookies through your browser settings, although some features may not work as intended.
Data Retention
We keep your information only as long as necessary to fulfill our services and comply with legal obligations. Once your data is no longer needed, we delete or anonymize it securely.
Policy Updates
We may occasionally update this Privacy Policy to reflect changes in our services or legal requirements. When we do, we’ll post the revised policy here and update the effective date above. We recommend checking this page regularly for the latest version.
Sharing Your Information
We do not sell your personal information. However, we may share your data with trusted service providers who help us operate the website, run analytics, manage communication, or host our infrastructure. If legally required, we may also share information with government authorities. We only share with partners if you have given us your consent.
Your Rights and Choices
You have full control over your personal data. At any time, you can request access to the information we hold about you, ask us to correct or delete it, or unsubscribe from our marketing emails. You also have the option to manage cookie settings in your browser or use third-party tools to opt out of tracking.
External Links
Our site may contain links to third-party websites. These sites operate independently from Concorde and have their own privacy policies. We are not responsible for how those sites handle your data, so we encourage you to review their privacy practices before sharing any information,
International Data Transfers
If you’re accessing Concorde.app from outside our primary regions, your data may be transferred and stored in countries with different privacy laws. We take necessary steps to ensure your data is protected and compliant with international standards.