Past Performance

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Federal Health Agency – Workforce Planning & Engagement Tracking

Challenge: The agency needed a structured way to track stakeholder interactions at high-level conferences and industry events, with limited visibility into follow-up actions.
Solution: Implemented ConcordeApp’s AI-powered engagement tracking and analytics dashboards, enabling seamless data capture, intelligent lead assignment, and automated follow-ups.
Results:

  • 65% increase in timely stakeholder follow-up

  • Improved visibility into engagements across 3+ departments

  • Reduced manual tracking workload by 40%

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Large State Government Agency – Process Automation for Event Follow-Up

Challenge: Missed opportunities and delayed communication were common after large-scale public outreach events.
Solution: Deployed ConcordeApp’s automated workflows to ensure every interaction was recorded, categorized, and routed to the appropriate teams.
Results:

  • 90% improvement in accountability and task ownership post-events

  • Reduced average follow-up time from 10 days to 48 hours

  • Strengthened compliance and reporting accuracy for government audits

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National Nonprofit Organization – Partnership Development Optimization

Challenge: The nonprofit struggled to manage post-event data, leading to lost connections with potential donors and partners.
Solution: ConcordeApp centralized contact management, automated outreach, and provided real-time impact analytics for future strategy planning.
Results:

  • Increased partnership conversion rate by 50%

  • Saved 120+ staff hours per quarter on manual data entry

  • Improved long-term relationship tracking and donor engagement

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Key Strengths in Past Performance

  1. Proven success supporting government and public sector agencies with measurable process improvements

  2. Expertise in AI-driven analytics, data capture, and structured follow-up workflows

  3. Scalable solutions adaptable to events of all sizes, from small agency meetings to national conferences

  4. Strong history of delivering audit-ready reporting and accountability measures aligned with government standards